TeamMates – Terms and Conditions
Last Updated: April 2nd, 2025
Welcome to TeamMates (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the TeamMates mobile application and website (collectively, the “App”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.
1. Eligibility
You must be at least 13 years old to use the App. If you are under 18, you must have permission from a parent or legal guardian.
2. User Accounts
• You are responsible for maintaining the confidentiality of your account login details.
• You agree to provide accurate and complete information when registering.
• You are responsible for all activities that occur under your account.
3. Acceptable Use
You agree not to:
• Use the App for any unlawful purpose.
• Post or transmit offensive, abusive, or inappropriate content.
• Interfere with or disrupt the App’s functionality.
• Attempt to access other users’ accounts or data.
4. Content Ownership
• You retain ownership of any content you upload (messages, schedules, team data, media, etc.).
• By uploading content, you grant us a non-exclusive, royalty-free license to use, host, and display your content to operate and improve the App.
5. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Subscriptions & Payments (If applicable)
• Certain features may require a paid subscription.
• Prices and features are subject to change with notice.
• Subscriptions renew automatically unless canceled before the end of the billing period.
7. Termination
We reserve the right to suspend or terminate your access if you violate these Terms or misuse the App. You may delete your account at any time from within the app or by contacting us.
8. Disclaimers
• The App is provided “as is” and “as available.”
• We do not guarantee the App will be error-free or uninterrupted.
• We are not liable for any loss or damages resulting from use of the App.
9. Limitation of Liability
To the maximum extent permitted by law, TeamMates will not be liable for indirect, incidental, or consequential damages arising out of your use or inability to use the App.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, liabilities, or damages resulting from your use of the App or violation of these Terms.
11. Changes to Terms
We may update these Terms at any time. We will notify you of significant changes, and your continued use after changes means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction, e.g., Ontario, Canada], without regard to its conflict of laws principles.
13. Contact Us
If you have questions about these Terms, contact us at:
Email: info@teammatesapp.org
Privacy Policy
TeamMates – Privacy Policy
Last Updated: April 2nd, 2025
At TeamMates, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our App and services.
1. Information We Collect
We may collect:
• Account Information: Name, email address, team or organization details.
• Usage Data: Device info, IP address, app usage stats.
• Content: Messages, schedules, media, files shared via the App.
• Payment Info: If you purchase a subscription (handled securely by third-party payment processors).
2. How We Use Your Information
• To provide, maintain, and improve our services.
• To personalize user experience.
• To communicate updates, news, or support.
• For security, fraud prevention, and legal compliance.
3. Sharing Your Information
We do not sell your personal data. We may share data only:
• With service providers (e.g., cloud hosting, payment processors).
• When legally required (e.g., court order).
• In the event of a business transfer or merger.
4. Data Storage and Security
We implement security measures to protect your data. However, no online system is 100% secure.
5. Cookies & Tracking
The App and website may use cookies or similar tracking to enhance functionality and analytics.
6. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent.
7. Data Retention
We retain your data for as long as your account is active or as required by law.
8. Your Rights
Depending on your region, you may have the right to access, correct, or delete your personal data. Contact us to exercise these rights.
9. Changes to this Policy
We may update this Privacy Policy. Significant changes will be communicated via the App or email.
10. Contact Us
Questions or concerns?
Email: info@teammatesapp.org
Refund Policy
TeamMates – Refund Policy
Last Updated: April 2nd, 2025
We strive to provide a quality experience. If you are not satisfied with your purchase, please review our refund policy below.
1. Subscription Refunds
• Monthly Subscriptions: Refunds are not provided for partial months or unused time. Cancel before the next billing cycle to avoid charges.
• Annual Subscriptions: Full refunds may be issued within 14 days of initial purchase upon request. After this period, no refunds will be granted.
2. In-App Purchases
In-app purchases are non-refundable unless required by applicable law.
3. Billing Disputes
If you believe you’ve been charged in error, contact us at info@teammatesapp.org within 7 days of the charge for assistance.
4. How to Request a Refund
Send your refund request to:
Email: info@teammatesapp.org
Include your full name, account email, and reason for refund.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time.
User Agreement
TeamMates – End User License Agreement (EULA)
Last Updated: April 2nd, 2025
This End User License Agreement (“Agreement”) is a legal agreement between you and TeamMates for use of the TeamMates App.
1. License Grant
We grant you a limited, non-exclusive, non-transferable license to use the App solely for personal or organizational purposes.
2. Restrictions
You may not:
• Modify, copy, or reverse engineer the App.
• Sell, sublicense, or distribute the App.
• Use the App for any illegal or unauthorized purpose.
3. Intellectual Property
All rights, title, and interest in the App (including logos, software, content) remain our property or our licensors’.
4. Updates
We may provide updates or patches, which you agree to